Why do I have to add my credit card for the free trial?
We ask for your credit card upfront to ensure your onboarding flows continue smoothly without interruption once your trial ends. This way, your new employees enjoy a consistent onboarding experience, and you don’t have to worry about any unexpected pauses or disruptions if you decide to continue using Onboard360. We know you’re busy—this helps keep your hiring process on track without extra steps.
Do you offer discounts for annual billing?
Yes! Pay annually and get two months free compared to monthly billing.
What happens if I go over my plan’s hire limit?
You can either pay a low per-hire average fee or upgrade to the next tier at any time. We’ll notify you as you approach your limit.
How does the annual hire limit work?
Each plan includes a set number of hires per year. For example, the Starter plan covers up to 50 new hires annually. If you exceed your plan’s limit, you’ll be charged a small per-hire fee or can upgrade to a higher tier.
What’s included in each Onboard360 plan?
All plans include full access to our onboarding automation, training videos, quizzes, customization options, and support no hidden fees or locked features.
Can I upgrade, downgrade, or cancel my plan at any time?
Yes! You can change your plan or cancel at any time—no long-term contracts or penalties.
Do I need any technical skills or IT support to use Onboard360?
No technical skills required! Onboard360 is designed for busy managers and business owners. Setup is quick and easy, and our support team is here to help if you need it.
Does Onboard360 integrate with other HR or payroll systems?
At this time, Onboard360 is a standalone solution and does not integrate with external HR or payroll platforms. We focus on providing a simple, all-in-one onboarding and training experience.
How does the training and quiz feature work?
You can upload training videos and create custom quizzes for new hires. Track completion and scores in your dashboard to ensure every employee is ready for the job.
Can I tailor onboarding by role or location?
Yes! Onboard360 lets you create custom onboarding flows, training modules, and quizzes for different job roles, departments, or locations.
Is my company’s data secure with Onboard360?
Absolutely. We use industry-standard security measures to protect your data and your employees’ information.
Can I tailor onboarding by role or location?
We offer a free demo or trial—contact us to get started.
What kind of support do you offer?
All plans include email support. Higher tiers and enterprise plans may include priority support. Our team is here to help you get the most out of Onboard360
How do I get started with Onboard360?
Sign up online and follow our guided setup, or reach out to our team for personalized onboarding assistance.
How do I stop billing if I want to stop using Onboard360?
Simple, click on the contact for support button on the Contact Us page, and submit your request. Your billing will be stopped immediately. No questions asked… except “How could we have done better?
Helping businesses to grow & streamline hiring with automated workflows, paperless forms, and built-in training—scaling effortlessly as your team expands.
